Work Smarter, Not Harder – Part 2
I hope you started working on becoming great at delegating (and strategic too).
Just in case you didn’t start yet (or you missed it today)… CLICK HERE to do it NOW.
Remember – this week’s assignment is coming up with at least 10 ideas… for a different question in the process – each day.
- Did you give the process a try?
- Do you have any question about the process?
- Did you get stuck anywhere?
This is your opportunity to ask any question related to this week’s implementation assignment – to make sure you get the maximum out of it.
It’s also a golden chance to help someone else – by reading their question in the comments below – and offering them an answer, an idea, an encouragement…
If you have any question regarding this week’s implementation assignment or you need some support – let me know in the comment box below, and I’ll get back to you as soon as I can.
If you can offer an answer or support to anyone – please reply to their comment below.
Top Commenters – last 30 Days
Work Smarter, Not Harder – Part 2
I hope you started working on becoming great at delegating (and strategic too).
Just in case you didn’t start yet (or you missed it today)… CLICK HERE to do it NOW.
Remember – this week’s assignment is coming up with at least 10 ideas… for a different question in the process – each day.
- Did you give the process a try?
- Do you have any question about the process?
- Did you get stuck anywhere?
This is your opportunity to ask any question related to this week’s implementation assignment – to make sure you get the maximum out of it.
It’s also a golden chance to help someone else – by reading their question in the comments below – and offering them an answer, an idea, an encouragement…
If you have any question regarding this week’s implementation assignment or you need some support – let me know in the comment box below, and I’ll get back to you as soon as I can.
If you can offer an answer or support to anyone – please reply to their comment below.
I am looking forward to celebrate your progress and results on Friday (I’m curious to hear what solution you’ll come up with).
Until then…
Live fully, stay awesome,
Nisandeh
105 comments
Hi Nisandeh,
My question is:
The last 3 months have been the slowest of me making animations for 8 years: almost no new assignments, way too little work and too little income. (While december 2021 was my best month ever.)
Delegating or automating is the last thing I want to be busy with. First I need to just get work in again.
So doing this course and coming up with these answers is now more feeling like a burden than of any help, since it does not fit to what I need, right now.
Or is doing this kind of work never convenient? And do I just have to push myself doing it anyway?
Or do I say: sorry, this is not helping me, I am going to focus my energy on actions that do help me (on the short term)?
718 comments
Great question, Paul…
First of all… we’re going to move to building expert position as the next block (starts in 2 blocks), after that to ideal clients, and then online visibility… so everything you WANT to deal with is coming up.
I put the Working Smarter Not Harder block first for 2 reasons:
1. This is what the total majority of the group indicated as the most important AND urgent in their business.
2. This is, in my opinion, essential to free your time, mental space and other resources to do the rest of the work.
Of course, in your unique situation, you have more time on your hands than you want to.
But as I mentioned to you in your Business University personalized curriculum - there’s a lot you can do right now - in order to make sure that when the program gets to the more “interesting” blocks for you - you’d be ready.
Also, since you’re lacking in clients - why don’t you make a list of all the actions you need to do in order to find, attract and close new clients and choose to use the delegation and automation assignments to fulfill some of these tasks?
Just some food for thought.
105 comments
Thanks for this extencive answer Nisandeh.
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Ik zit mee dat ik een business hebt die loopt en ben daarnaast iets nieuws aan het opzetten omdat ik mezelf dat niet lang meer zie doen.
( Fietsenmaker (reparaties en onderhoud aan huis)
De andere plannen brengen me naar waarom ik hier ben.
Ben ik voor meer van de wereld van betekenis.
Nadeel het levert op niks op en dagelijkse kosten en afbetaling van schulden laten me nog niet de keuze geven om focus volledig op de nieuwe stap te richten.
De plannen zijn veel en groots (ik ben ze nu aan het uitschrijven)
Omdat ik niet helder heb wat nu de juiste koers is en het huidige werk zorgt voor veel, veel op mijn bordje.
Vraag:
De vragen en dingen die we nu doen en moeten beantwoorden. likken een stap te ver. Omdat nog niet helder is wat en waar ik voor kies . Wat kan ik nu het beste doen?
Wat is je advies.?
Zouden we een sessie kunnen doen waarin dit helder wordt?
Welke van de ideeën in deze maanden mijn focus wordt en waar dus wel en geen aandacht heen gaat.
potentieel is enorm en de kansen
139 comments
Hi Nisandeh,
how would you choose and would you:
Spent on your education to solve problems of your clients faster or spent on building a team?
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I’m not sure I understand your question, Cornelia…
Do you mean that if you have a €100 and you can either spend it on learning how to solve your clients’ problems yourself OR spend them on an expert team member that will solve your clients’ problem?
OR… do you mean - what’s a better investment of limited resources - on self education OR building a team?
OR… Maybe you mean something totally different…
🤷🏻♂️
139 comments
Hm… 😊
I have 10k to invest in a profiler-training (which was not on my plate but I am really interested because it could make me solve issues faster and help my Clients better) or in building a team.
Both would work too but there is a fear that things could change and…
WOW your asking makes me understand the real issue better.
Thank you!
So its just fear. And ideas on that?
329 comments
One more question before going to bed, sorry! (Since I have never delegated in my business, I have SO MANY questions)! But as we say in Mexico: “la ultima y nos vamos” 🍻:
How to discern when a delegation will be paid or unpaid (volunteer basis)? Is there a strategy for that?
In other words, as a general rule, is it good to always aim for unpaid delegation (volunteers)? Or in which cases not?
Many thanks and good night 🙏
276 comments
I think it really depends on what you offer as payment.
With Sunny Games, we used to go to board game fairs. It was really easy to find people to come along as "game explainers". The people that came more often, were given more responsibility, all the way up to handling money, setting up the booth and doing bits of team management. All we needed to provide was a ticket to the event and a gift afterwards.
I can imagine for a baby hotel, parents that have been there before would like to stick around to help other parents. As long as they can keep on learning new things that will improve their family life, there will be people willing to support you.
Having a vision really helps with this. There were other board game publishers that would just work with a paid staff on the events. But when people can share your bigger picture, they can choose to follow.
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Thank you Max. Awesome to read about your experience!
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Well, Maru, I guess it depends on quite some factors…
1. When you have no money available for delegation - then the free option is the only one.
2. When you have the money and the task doesn’t require unique expertise, and you can find enthusiastic volunteers - I would go with volunteers every time.
We ALWAYS had all our event team members as volunteers and although (at one point) we could pay them handsomely - we knew that no money in the world could buy the amount of love and care they put in. The moment we would pay them (no matter what amount) it will become an exchange of time for money - instead of pure giving from the heart.
It doesn’t mean that you don’t exchange anything for their service… you will have to give them something which is a lot more valuable for them than money (if it’s a vision, a sense of belonging, a community, a training, coaching, friendship, the list goes on…)
3. When you have the money and the task requires specialized expertise - I would usually choose to pay for it… not because I wouldn’t be able to find a volunteer for that - but because often time, accountability, preciseness and other factors make a difference… and when I hire someone to do the task - I can “demand” all those as part of the deal… it’s harder to “demand” those from a volunteer.
But even when you pay to delegate there are different types of payment:
1. High price - high standards/demands
2. Low price - lower standards/demands (I will pay more for urgent, and much less when they can take all the time in the world)
3. Part “cash” and the rest per results
4. Completely result-based
5. Barter (your skill/service/product in return for my skill/service/product)
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Thank you Nisandeh for your always extremely valuable answers 🙏
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Thank you Nisandeh and Vered for your support. It truly helps. I know there is still some work to do for me. But thank you both.
I copied your wise and supporting words. Still please remove all this from today because I don't think this is the right platform for my issue.
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We did, Rudolph...
Sorry for the discomfort it created.
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Hi Nisandeh,
I struggle with choosing my next strategic delegation move. Am a bit stuck in the conflict between thinking big and starting small. For the Baby Hotel I need to delegate the sleep coaching to a team. I consider this the most important strategic delegation in the company.
Since I may have the opportunity to validate the Baby Hotel concept through a funding from the Municipality Amsterdam, I am thinking to delegate the training of coaches to a wonderful sleeping coach that coached me with my baby. The coaches to train will be then volunteers, perhaps enthusiastic mamas as you nicely suggested and then we can create our fist sleep coaching event/ traject.
Would that be a good strategic delegation first move? Or is it too big to start?
Otherwise I would delegate the technical creation of my new blog. However there are so many free blogging platforms that it fees like is not really delegating.
Thank you in advance for your comments on this struggle 🙏
718 comments
Like any other strategic move, Maru...
Ask yourself with delegation will bring me closer to my ultimate goal, faster, and with the least investment of time, money and effort.
Blog creation sounds more like a one-time tactical delegation.
You can probably get it done for a few dollars on Fiverr.com - and get on with the "real stuff" that would really move the needle for your business.
329 comments
Thank you Nisandeh, I am now working at who can I delegate the training of volunteers (for baby sleeping coaching) and I realize that I first need to establish the system myself. I can not delegate the creation of that system to anybody else, just the execution of it. Can this be correct?
At least thinking this way, a flow of ideas come to my brain. Before this thought I was stuck and no ideas came
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Giving it a deep thought, It feels that I need to do the first training to a group of future coaches MYSELF and then, once the system is validated and established, delegate it. If I delegate it too soon, I foresee confusion and the experts wanting to do it their way.
WOW , I am having trouble in choosing what to delegate strategically today. It seems that for now tactic delegation to practice delegation is indeed the best place to start. 🙏
Can not wait to practice strategic delegation though!!!
718 comments
I think you’re right in the money, Maru…
Also, to be honest, in a new business you better know how to do everything before you delegate.
So, yes, it’s probably a good idea to start with tactical delegation, and as the business evolves delegate more and more strategically.
329 comments
Your replies provided so much clarity and insight. Thank you so much Nisandeh!
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One of the options for delegating part of my core activities is hiring employees.
I have trained and lead teams for clients earlier.
I liked working like that.
When it comes to hiring team members *myself*, there is a big roadblock.
Here in the Netherlands, employees are protected *a lot*.
I know of multiple cases of people getting into a conflict or burnout, reporting sick for duty and companies having to pay them for a long period of time.
So my question is:
What are the best ways to get the same benefits as hiring employees
....while minimizing or cancelling the risks that are attached to that in NL?
329 comments
Great question Rens, looking forward to read the answer to that!
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I've had a business for over 20 years in the Netherlands, Rens.
At one point I has up to 25 employees.
I think it's a horrible country to own a business in - and my best advice is to own a business somewhere else, and hire people there.
I know that Dutch people and the Dutch governments over the years think it's a really good idea to protect employees this way...
But I think they're wrong.
I don't believe it is really empowering to the employees, and it's definitely not encouraging businesses to hire people in the first place.
We had our share of bad experiences, but I really don't want to dwell on them.
If I were you I would NOT hire people until you absolutely have to.
Work with freelancers - they're a lot cheaper (in the long run) and they can be just as loyal and committed if you treat them right and make the right agreements.
When working with employees, keep the first two contracts for short periods (3 months and 12 months), and be very careful if you want to get into a permanent contract afterwards.
And, for sure, make sure you have the best insurance to protect you in every eventuality.
189 comments
Very helpful, Nisandeh, thanks.
Doing business elsewhere and working with freelancers are both viable options for me.
Do you have tips on what countries are easiest to do business in your experience?
718 comments
Sorry, Rens…
I don’t have experience, but definitely the USA is one of the best places (or used to be).
Their business moto was always “hire slow, fire fast”.
I believe it’s a good moto…
But again… if I were you I’d start with freelancers (can be done anywhere).
189 comments
Okay Nisandeh, sounds good, thanks!
It's a nice motto to remember.
117 comments
Very good question you address Rens, thank you. I am in the same position. And tnx for the reply Nisandeh.
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Dear Nisandeh & Vered,
As indicated on today’s page/assignment about WHO to delegate to, I have the struggle that I’ve outsourced online marketing quite a bit, but not with the desired results. None of them were prepared up front to commit to results, and I have never found an agency willing to do that (e.g. commission based, or no cure no pay). Consequently, I gave many of them a small trial assignment to assess their value. But you are right in your answer to Lola that I should have run away much earlier, if they wouldn't commit to results. I have listed 10 WAYS to find the WHO, but I guess I’m still missing a way to find real commitment. In which ways did you find the right WHO’s in your early days?
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I can totally relate to what you're saying Machiel...
Especially in Holland - it's near impossible to find a freelancer/agency that is willing to commit to specific results (even minimal) AND guarantee their commitment.
And just the same as you, I had the same experience - EACH time (absolutely ALWAYS) when I worked with a provider that was NOT willing to commit/guarantee - they did NOT deliver enough results.
It's actually simple, when you think about it - if they knew what they were doing - they would be willing to commit.
Since they don't know what they're doing (I don't mean the mechanics, but the actual principles - how things work) - then they won't commit AND won't deliver.
The problem is that there are enough "suckers" out there that are willing to keep paying those companies, even when they don't get results ("maybe next time it will work") that keep these companies in business (and striving).
Here's how I would approach your situation...
I would create a very clear message of what you're looking for and what results you're after.
Tell your vision (briefly) and what you are trying to achieve with the campaign (focus on impact and contribution).
Explain that you can't afford to lose money, but you're very happy to be very generous if you get good results.
Emphasize that you're not interested in sales pitches, but just in results.
You don't care how much experience they have or what clients they have - but only in what they can deliver for you.
Put in the message that you're only looking for paying per results, with no pay for poor results, good pay for minimum results, and a fantastic bonus for overdelivery.
Tell them that if they're interested in a LONG-TERM, LUCRATIVE opportunity and are willing to bring their A-Game then they should contact you.
Then make sure that you send this to every professional agency and freelancer as well as marketing students and forums/online groups where online marketers hang out.
When anyone is replying and willing to play by your rules, start small, compensate well (beyond what you promised) and keep increasing the scope with every successful delivery.
On a side note - be prepared for a lot of "NOs" along the way... but realize - every "NO" you've got just saved you a fortune (and time) on another failed delivery.
215 comments
Fully clear and much appreciated Nisandeh (and indeed valuable advice for all of us here who are in this stage), muchas gracias!
366 comments
In my experience, they not only don't work on results they can't even show results. And so if you ask to see roas in real live accounts, they will claim confidentiality. Or claim that roas is not relevent, only CPV numbers. A lot of bs imo.
I can't offer result commitments. But I do show result numbers and more when asked for them.
Most people don't know industry standards for cold marketing. THE TRUTH IS that even if they get you great results, it takes 6 months and 250K at least to break even on the frontend. Who dares to say that? Imo, sending 100 euro to a lead by mail is more likely to get you talking then ads.
Hope it helps.
718 comments
It’s actually not such a bad idea sending someone €100 by mail.
I know someone that did something like that…
He sent half a $100 bill in the mail, and promised to bring the other half of the bill to the meeting (he would give it when the meeting is over…)
215 comments
Thanks for your contribution Sin. I see the point of not being able to commit to results (as in "you can take the horse to the water, but can't make it drink" -- you can't promise that prospects will buy), IF you are only willing to work on the basis of an hourly fee (either with transparency and solid explanations, or not). And there may even be some value in the hire, in terms of learning. What really surprises me is that nobody seems to be confident enough in their own marketing skills to dare to offer their services strictly commission based (which would be much more lucrative IF they'd have the required skills than the hourly fee).
The idea of sending money to leads is interesting indeed. Reminds me of a comparable anecdote of I think it was Dan Kennedy ("pay your customer"). Even though I'm not interested in getting talks with prospects, it is food for creative thought about approaching "cost per lead" differently. Thanks!
576 comments
What I also found out what was my own mistake in outsourcing marketing: I outsourced a not yet working process. Only if it would work I could scale.
Since my process wasn't tested yet, I could barely expect a company to deliver me better results.
Painful and expensive lesson.
Now what I do: I am coming Monday talking to a student, whom I will give a deal that is very interesting for him if he delivers- i am going to offer him to work on a percentage of the turnover. I'll keep you posted on that one. I was blown away by how good and eager these students are and I am certain that they CAN deliver results- if I can convince them of the value of the product- I think this is important.
I'll keep you posted!
215 comments
On the one hand: yes, I agree for some cases, don't outsource what doesn't work yet and what you don't understand yourself yet. On the other hand, for many other cases, you are outsourcing something because the expert knows better than you what would work. In the first category, you'd be outsourcing the "hands" to a set of prescriptions/instructions. In the second category, you'd be outsourcing the "head" to get to desired results, more or less regardless of how it's done.
I'm highly interested in how it will go with that student! We'll be in touch soon.
120 comments
Depending on your business there are some ways to only pay for results. I know a guy that sells trainings and stuff door to door and he only gets money for the sales he makes. He actually takes 100% of the payment. For example. He sells 3 months of training/course/membership against a 50% discount or so. He gets his money, the client gets a 50% discount and you get a client. These are mostly local people. MediaMarkt is working with Budget Energie (before it was Essent) and Ziggo. They pay MediaMarkt around 70,- for each new customer and also give the customer quite a steep shopping discount. You just need a sales funnel so you end up earning as well. But online you also have this kind of entities. Groupon and Vakantieveilingen.nl are well known. Influencers, as I understand, also are OK with payments for actual clients. Just make sure you have the means to check on what they earned. Most time it's through a simple online link like http://www.mybusiness.nl/name-influencer. Other times it's a professional referral link. Just need to find the right outlet for your product or service. Just as Ziggo and energy companies find MediaMarkt a perfect outlet. MediaMarkts profit actually really depends on those partners. . Make it a Win-Win-Win situation so they can't resist helping you to get new clients. Most likely that will be a complementary (online) business(partner) to your product/service. And if you don't have a product/service they can sell for you for their profit, make it.
Also, if no one is willing to commit to Facebook (or other social media) campaigns, it probably doesn't work that well anyway? At least, that's what I would think.
477 comments
A question for everyone: If you've worked for a boss, what annoyed you the most that your boss did? Thanks for your replies.
412 comments
Hi Marcel,
The things that annoyed me the most that my boss did:
- using his power to ignore my arguments for improvement
- put me on the financial zero line for three years (so no annual salary increase and no good assessment), to push me out
- wrongly accusing me of a bad work ethic
- only praising the people who did what he said
- show no real interest
- putting the blame on me and showing me no support whatsoever when a supplier called me names and threw me out of his premises while I came to deliver a message on behalf of management.
477 comments
Hi Manny,
Those are indeed unpleasant experiences and maybe you would like to participate anonymously in a podcast that I will make telling about these negative experiences. This idea was born in this course.
412 comments
I have to think about it, Marcel. It's really in the past now ...
329 comments
Hi Marcel,
There are plenty of things that annoyed me when I worked for a boss:
- Lack of empathy
- Lack of integrity (asking for special favors in order to advance my career 🫣)
- Lack of leadership skills
- his/their soul soaking approach, meaning: their tendency to kill my creativity/ideas without even listening because they thought it was not feasible/ would cost too much money
- the lack of consistency between what they were asking and what they were doing
- The lack of purpose and inspiration
- the fact that I always felt like a number or a mean to their ends
I was so annoyed and fed up that ever since I can not work for a boss. Makes me sick. That was not my main motivation to become an entrepreneur though, but it gave me a huge push.
May I ask why do you ask? 🤗
477 comments
Thank you Maru,
First I answer why I do ask: I now want to collect as much information as possible about what managers do and what employees really need.
Intense what you write and especially lack of integrity.
Do you speak Dutch? Maybe you would like to participate anonymously in a podcast that I will make telling about these negative experiences. This idea was born in this course.
329 comments
Yes I can speak Dutch Marcel and I would be happy to help you in participating in an anonymous podcast. I would like to contribute to rise awareness in this topic and I don’t want other people to live what I had to live. May I have your email? Then I can email you my contact info
477 comments
That's great, Maru. You are going to be my first guest and you are totally right. Let us give this topic a voice. Exciting!!! my e-mail: marcel@authenticiteitinbeeld.nl
576 comments
Marcel,
Is the topic of the podcast to talk about negative experiences? Why would you not focus on the positive ones? As in- "wat je aandacht geeft groeit", enzo... 🙂
120 comments
Hi Marcel,
I was also wondering something, why anonymously? If someone wants that, that's fine. But Maru has a business and maybe you can give her your platform so she gets something from it as well. Maybe she really likes podcasts after this and she starts one as well and she can return the favour in some way to help you too.
477 comments
Dankjewel voor jouw reactie, Gerdy.
Je krijgt antwoord in het Nederlands en in het Engels. Laat ik mijn aanpak vergelijken met de #metoo affaires. Door de aandacht die hierdoor ontstond voor wat jarenlang in de doofpot bleef, is er veel veranderd. Dat is wat Maru en ik willen bereiken. Een stem geven aan alle medewerkers die negatieve ervaringen hadden met hun vorige werkgever en niet werden gehoord. Net zoals de slachtoffers van #metoo
Laat deze aandacht net zo groeien als bij #metoo in de hoop dat leidinggevende anders leren omgaan met hun medewerkers. Ik zal zeker jouw opmerking meenemen om in mijn podcast aandacht te geven wat hun voormalige leidinggevenden anders hadden moeten toen.
Thank you for your response, Gerdy.
You will receive an answer in Dutch and in English. Let me compare my approach with the #metoo affairs. Much has changed because of the attention that this has generated for what has been covered up for years. That's what Maru and I want to achieve. Give a voice to all employees who had negative experiences with their previous employer and were not heard. Just like the victims of #metoo
Let this attention grow as with #metoo in the hope that managers will learn to deal with their employees differently. I will certainly take your comment into account in my podcast to highlight what their former executives should have done differently back then.
178 comments
Heel herkenbaar. Ik heb vele behoorlijk fijne managers meegemaakt in de afgelopen dertig jaar maar ondervind de laatste jaren een bijzondere uitdaging om het maar kryptisch te zeggen en ik zit er middenin. Nou zou ik daar helemaal op los kunnen gaan (heb ik ook gedaan haha maar dat werkt niet) en alle boeken opzoeken die ik kan vinden over slechte managementstijlen. Een auteur zei eens: ofwel je besluit om heel hard weg te rennen of zorg dat je een olifantenhuid hebt.
Ik probeer terwijl ik in de situatie ben, en dat lukt lang niet altijd natuurlijk, maar stapje voor stapje, steeds rustiger te blijven en intuitief te kiezen welke volgende stappen/stapjes er nodig zijn. en misschien betekent dat ook weggaan of weggestuurd worden ...
Een trainer op het gebied van HSP zei laatst: als je meer dan gemiddeld gevoelig, intelligent, ondernemend enz. bent, dan geeft het leven je gewoon steeds lastiger spiegels en balken op de weg, totdat je je overgeeft aan het ongewisse en besluit om je purpose te volgen.
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Dankjewel Lucie voor jouw verhaal en je mag dit verhaal ook anoniem doen in mijn podcast. Hoe jij worstelt kan voor anderen een steun in de rug zijn voor hun eigen worstelingen en wie weet helpt het jou ook.
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Being bossy, suggesting superiority, and ownership of me
477 comments
Thank you Machiel for your contribution.
718 comments
I've never worked for a boss in my life...
BUT... I believe that if bosses would treat their employees as volunteers (which this is what they are)...
AND... if employees would treat their bosses as their ideal clients (which this is what they are)...
Companies will do a lot better, and you probably will not needed anymore, Marcel...🙈
477 comments
Thank you Nisandeh for sharing this interesting and valuable point of view. Very nice how you describe this. I really appreciate it! Let me also ask you an interesting question about “you'd probably be not needed anymore, Marcel”. Is it about the road or the end point about fulfilling your potential? As long as there is a road you have to lead them. That's my job too to lead my customers on their way to the goal you describe. That's our destiny that there wil be always a road 🫢
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It was a joke, Marcel...
But in all seriousness - all of us who are trying to make the world a better place - we're in the business of getting ourselves out of business.
If you're a healer - you hope to heal everyone - and then you're out of a job...
If you're fighting for sustainability - and you get everyone to become sustainable - you're out of a job...
Etc...
I don't know if I accept the metaphor of a road... At least not when it come to personal and spiritual development (fulfilling our potential).
I think we already have that potential - it's more about stop doing all the things that cover it...
Just my thoughts...
477 comments
A very nice thought and I was inspired by your response, Nisandeh. It doesn't matter if it's a road or if it's covered. It is always a process that we go through, experience, discover, feel and continue. We can't stop if we mean something valuable to others. I cannot en wil never stop.
276 comments
This is really interesting. Yes, when everyone goes vegan there will be no more cows.
But I can imagine if you get everyone to be sustainable through solar panels, you are still in business when the world does get there.
As a healer, maybe you still offer monthly checkups to make sure everyone is there.
But I am going to test a bit of "What happens to my company when everyone has gone through their personal growth? We close.". I think it's inspirational in a way.
114 comments
Just started doing my homework for day 4, and realize I asked for the answers from day 4
Nevertheless, I would like to hear from you, how you do this and if you have a certain checklist for that.
These are my answers for tomorrow:
Be very clear about what you want to happen
Know the limitations of what can and cannot be delegated
Know well - when I delegate something to someone - what they can and cannot do.
Know what to delegate to whom
See if your message has arrived by asking targeted questions
Ask if I've forgotten things
Ask if they have additional ideas
Have a bilateral once a week
Ask what they need to do this
Gradually check if you are still on the same line
477 comments
A question to everyone: I don't know what happens to me by pushing you to get further than 1 solution. I find this to be so fascinating! How do you experience this process?
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Hi Marcel, I would very much like to react your message, but don't understand what you're writing. What happens to you? Maybe is this part of the sentence a literal translation of the dutch expression 'ik weet niet wat me overkomt"? But then: who is the 'you' that you are pushing?
As for my experience with this process: it feels like discovering an ability that has been dormant for a long time. I am very curious about where it will take me. At the same time, I'm quite confronted with myself. I am discovering beliefs that have held me back for years; I discover fears that have distorted my self-image. But also: I'm now in touch with such powerful, sensitive, intelligent and loving women. That's so inspiring; the collective energy is so strong and high in frequency. I experience this as a great gift at the right time.
And ofcourse I would like to know how you are experiencing this. Would you care to share? 🙂
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Hé Manny,
Voor deze ene keer reageer ik in het Nederlands omdat het klopt dat het een letterlijke vertaling via Google Translatie is. Door het proces van niet te stoppen bij 1 idee, maar door te gaan, is overweldigend voor mij. Ik weet dus niet wat me overkomt en ervaar dit als fascinerend. Ik kom nu op oplossingen die veel beter zijn dan door te stoppen bij een eerste idee. Dit is een compleet nieuwe ervaring voor mij.
Wat mooi voor jou om met zulke inspirerende mensen te werken die dit bij jou veroorzaken. Blijf genieten, zou ik zeggen!
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Hey Marcel,
For me, the most eye-opening part is that I get an overload of ideas. I write on a different A4 every day and hang them on the wall. My wall is slowly turning white with colored writing.
And on it I can see so many ideas. And just having it all in front of me, makes it easier to choose. I think also to see new connections.
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Good morning all,
I find it very difficult to come up with (more) in-depth or strategic ideas for sales (especially at low or no costs). My amazing buddies have already helped a lot yesterday, thank goodness. I myself just can't think of more than the list below. Is there something else to consider what I'm not seeing right now?
Thank you!
These are the ideas "I" came up with:
1. ask my buddies to introduce me to HR managers within organizations
2. ask friends in my business network to introduce me to key officials
3. ask my brother to introduce me to key officials
4. let someone from my personal network call prospects in exchange for staying in our holiday apartment
5. engage a marketing agency to obtain leads
6. engage a sales PA to find the right officer
7. hire a sales PA agency to get me to the table
8. engage a sales agency for the entire sales chain
9. let an intern collect organizations that need my expertise
10. having my MailChimp readers suggest organizations they feel need my expertise
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One simple idea would be to create a low-cost front-end product/service (let's say €250) and a higher-cost backend product/service (let's say €1,500).
Then look for a salesperson that will sell your low-cost front-end for 100% commission (so they keep everything they sell).
You then overdeliver on the front-end and at the end (when they're extremely happy) offer them the backend (most of them will take it).
You can also offer them 50% of the front-end and 20% of the backend...
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Nice way of thinking, Nisandeh! I put this on my list of possible actions to take. Thank you!
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Who wins if you do a good job? And how can you help them to promote you?
Exemple: architects might do a better job getting a building permit if they have a low budget solution for professional looking environmental data. If you sell such data, they will refer their clients to you, because it is in their best interest.
Who is that partner in your case? What would they need to see in order to trust you?
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Interviewing people is a great way to get more sales, I found out. It took me time, but I am slowly getting more customers from it, and it really increased so much awareness and new, interested people...
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Hey Gerdy,
Can you tell a bit more? How does that work?
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I think Gerdy means that if you actually let the people speak they tell you who they are and what they need and you just have to say: Here it is. Buying isn't a question anymore. But also, I think Nisandeh spoke about this in one of the trainings, interviewing old clients helps you find what they need after you provided your product/service. You can then start to develop the next product they clearly need. Nisandeh is doing it all the time.
But if she means something else... I'd like to know as well.
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I actually didn't start from the solution or even the problem. I started from: OK I am a trainer and a coach. we are in lockdown. What is your biggest issue?
I came from teambuilding and thought that there was the biggest issue. It was, but that was not what they wanted help with. That was online meetings.
The question I sent was: I am starting a new business. I would like to know how I can help customers best. May I ask you what are your biggest challenges in working remote?
I hardly got no's.
Then I let THEM talk. And then they asked for a solution.
Then I knew their problem, I changed my strategy. I didn't interview them anymore for remote working, but for online meetings. I asked them if I could interview them for my book. That I am looking for stories, frustrations, but also their best tips and trics.
Was soo valuable. And you know what was the most interesting? That people who are doing a lot of work already in getting it right and getting their teams aligned were still interested! It reminded me of the shoe sellers that Nisandeh asked for in the Business Bootcamp or the Master Entrepreneur, not sure anymore.
He asked us to stand up if we had more than 10 pairs of shoes. You need to sit down if you had less than 20,30, etc until 100. There were only a few people standing then. Then he asked us: who do you sell shoes to?
We tend to sell to people who don't have a coach and try to help them see they need one. But its sooo much easier to sell to someone who is already working with one.
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I wrote down some possible partners that I could team up with and who might be able to share my services to their client base for a fee.
Maybe you have some partners with the same audience that could do a mailing for you?
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Dear Nisandeh and Vered,
Once I have determined what and to whom I want to delegate something, I am left with the following: how can I do that best (most effectively)? How can I do that in a way that they can take their responsibility, and implement and successfully complete the assignment to be performed.
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Is there a question there, Nanda?
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See Nisandeh's answer to my question, first one at the bottom of the page.
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Writing the answer for Maria and looking at my own brainstorms made me realise something. What could we delegate to each other?
For instance, I would really like to work with some photographers to cooperate with who can make photo's for people's websites. And possibly also some writers.
@Nisandeh? Can we set up a kind of skill share system in the group? Or am I taking it in the wrong direction 🙂
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Hé Max,
I have a lot of the people you are looking for in my network. You can send an e-mail tot marcel@authenticiteitinbeeld.nl and I sent you my phone number.
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Dear Nisandeh and Vered, thank you for the opportunity of asking questions.
I have tried in the past to setup Facebook/Instagram Ads campaigns myself, and I was not impressed by the results. Those Ads were for a lead magnet/optin, to grow my list.
I am now considering Ads to sell my Amazon book, and to delegate the work to an agency that would take care of everything: also the image and copy. Anything I should consider when choosing and hiring such agency?
Thank you in advance.
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The most important aspect of delegating, Lola - is to NOT interview the provider (agency or a solo freelancer) but AUDITION them.
Meaning - give them a project, and let them prove you that they know what they're doing.
In your case, it's even easier.
Ask them what results they CAN deliver (for example - a cost per lead).
Then calculate if this is worthy for you.
If yes, get them to COMMIT to deliver that result - and only agree to pay when they deliver that result, plus a bonus if they deliver a better result.
Do NOT pay if they deliver less than what they commit to.
If they're not willing to commit (most of the agencies will not be willing) - don't walk away. Run away.
If they're not willing to commit, they will NOT deliver the results.
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¡That's a great idea! Thanks a lot Nisandeh. I had not thought about it this way, I can have very interesting conversations with the potential agencies. Thank you very much, I appreciate the opportunity of getting your insights, I'm super happy to be part of this program.
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A question about other people's expertise 🙂
How are you all using your accountability group? What is working and what is not? What do you focus on together?
We have a WhatsApp group where we post questions and updates.
Every Tuesday at 8.30 we meet on zoom to discuss that week's assignment.
And we challenged ourselves to ask a question every Wednesday.
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Good question, Max...
I'm curious to see what everyone has to say...
That will definitely teach me what we can do to improve our community.
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Hi Max,
so far I am very happy with the work with my Accountability Buddies. We do everything via WhatsApp and we meet once a week (Wednesdays) via zoom to review the progress, brainstorming and ask eachother questions. We agree to meet personally soon and that we will adapt/change something when it is not working. We also agreed to don’t bombard the WhatsApp group with tons of questions/comments. Since everyone is so busy, we committed to have a short and to straightforward communication style.
How do you see the work with Accountability Buddies can be improved?
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our group is not so up to speed yet. We decided we wanted to have a weekly celebration moment and we failed to plan the first one already! We'll work on it:) we're not entirely up to speed with what we need yet. So far I am taking extra effort in checking my buddy's and see how they do and if they post every day and react on them. and we're challenging each other. Would love to hear more ideas about the buddy groups.
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Dear Nisandeh,
A couple more questions:
Starting business from scratch I don’t have the means to hire anybody yet. What are your tips to slowly and strategically get there?
And secondly, How to overcome the fear of: “I can not afford it”?
Many thanks!
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Please see my answer to Alexander, Maru...
But in your case, as a starter, I would definitely start with looking for free providers.
You have a great idea, and a great vision.
Explicitly communicate your vision, and look for mothers that know the value of what you're offering.
Tell them that you're starting and you need their help.
Offer them a chance to get experience, testimonials, referrals, being part of your network, barter skills, or even offer future rewards (when you're up and running) - for work they do today - to make the VISION happen.
Until you made money from your business, I'd limit the amount of spending to the minimum.
Delegate whatever you can for free.
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Awesome advice! This gives me great inspiration and guidance in where to start! Thank you Nisandeh! 🙏
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Hi Nisandeh,
In thinking about and making the list of ideas I only come on the paid options. How do I discover the free options? what tips do you have for me/us?
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It's not about "discovering" the free options, Alexander, it's about creating them.
In all my businesses over the last 30+ years I delegated tons of my work for free to literally hundreds of people.
From event team members and team leaders, to office team members, to consultants, mentors, and so many more.
I can give you a list of options (e.g. volunteers, interns, students, barter exchange...) but I will do you a dis-service.
It will be disempowering.
Instead, let me see if I can offer you a way of thinking - so finding those ideas (and people) will become easy and WIN-WIN.
You know how to market yourself and your business to prospective clients, right?
You need to:
1. Identify your target audience;
2. Find out what THEY want;
3. Make it irresistible;
4. Give it to them;
5. Ask them to refer others.
There is no difference between acquisition of ideal clients, and the acquisition of ideal providers - paid or free.
You need to:
1. Identify who (name/role/expertise) would be ideal to delegate to;
2. Find out what THEY want (it's NOT always money - pro tip: your vision is the most important element);
3. Make it irresistible (list all the benefits of doing this for you - for free);
4. Give it to them;
5. Ask them to refer others (our E-team members would be so enthusiastic, that everyone who met them wanted to be like them... we had over 300 volunteers to the E-team - every year).
Now go get your brain to sweat...
I'm looking forward to read your ideas.
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Thank you Nisandeh,
I am impressed about the amount of volunteers you guys had each year. Thank you for sharing how you did it.
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Hi Maru,
I've been working with volunteers for more than 30 years. The main thing that you need to remember when working with volunteers is that the ONLY way they will be willing to work with you is when they know, understand and agree with your VISION.
People would be willing to do more when they know and FEEL that they are part of a bigger vision. Your vision has to be something that is BIGGER than your business or you. It has to resonate with them that when they join you they are making a difference in the world and in other people's life for the better.
In your case, it's really easy and very clear however you need to make it EXPLICIT and show how your idea will make a difference, improve mothers and families lives, and create a better future for all of us.
The next thing that you need to do with volunteers is show them how they can grow while doing what they are doing. They need to know What's In It For Them (WIFM). You'll need to make sure that each one of them also grows while doing what they are doing. Show them how they can grow in your organization and community, how they can develop their skills, what kind of experiences they can have that they can use later on in life that would improve their lives.
Next is CONSTANTLY acknowledge and appreciate what they are doing so they would feel special and can feel that they are not being taken for granted and are being seen for what they do.
For all those steps you need to have a SYSTEM and STRUCTURE and ROUTINES that enhance these principles so they would not be a random thing.
In Open Circles Academy we used to have a MANUAL on HOW to explain the Vision, how to make sure each E-Team member would have a purpose and will be working on it during their assisting, we would have a ritual at the end of the day both in the office (for paid and volunteers) and at events to make sure each person is acknowledged and appreciated and has a space to express themselves so we would know where they are.
As I wrote, in your case I think your idea and vision are so clear it would be easy with your creativity to find ways to attract so many others to join you in making it happen. Just make sure you build the foundation of it in advance.
I hope this gives you a direction and clarity on how to do it
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WOW Vered! I am speechless of your wonderful advice and experience! Thank you for this treasure! If I could I would give you a hug now! You guys are such an inspiration and wonderful role models! It certainly gives me direction and clarity ❤️🙏
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My brain is sweating right now, Nisandeh! Thank you for sharing your thoughts.
I still remember how cool I thought your e-team members were. And later I found out how you directed the team, fired it up, etc.). Great example. I'm going to think about how I can find my own e-team or A(Lexander) team for my program for support or executive work to help grow this program for public leaders.
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When I delegate the website building. What should I think about which is easily forgotten?
I thought about logo, brand, style, foto's, content, pay system, costs.
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Hello Maria,
I have been making some websites for trainers and coaches lately. There are definitely some recurring themes in what people are struggling with. The main thing my clients struggle with is missing their own deadlines because of perfectionism.
Goal
Start with the goal of your website. If you want an "online business card", then it is just important you are visible online and people can reach out. If you want anything more than that (and I expect you do since you are in this training with us.), be prepared that many web developers need to be taught what your wishes are. Because you will want newsletter opt-ins on every page, maybe even pop-ups and probably a well featured blog.
Theme/corporate identity/brand.
It is usually better to use pre-existing themes/lay-outs and modify them to reflect your corporate identity. They have been tested for usability for both your customers and the people managing the website. Making your own system and website is like building a chair from scratch instead of buying one at a furniture store. The one from the store (unless you are a carpenter) is going to look better, sit better and be cheaper.
If you have a brand book with fonts, colors, images. You can give it to your web developer and they can just implement it in the existing theme.
If you don't have your brand fully thought out yet, start with what you already have. Seeing the website will help you to see what you like about the brand and refine it. And then refine the website. This approach will get your website (and your sales/expert position/knowledge base) in the air and you can get started with the business. (see, no time for perfectionism)
Logo
Get your logo in a vector format and your web developer can create any logo needed for the site. Usually you want to be able to change background colors, have a transparent background and maybe change where the text is.
Don't have a logo? You can probably start without. When you do design a logo, it makes a difference when you use a graphic designer. (again the no perfectionism approach, just start 🙂 )
Photo's
Photo's are there to build trust, support your story and maybe to make the whole page look better. Aim for photo's with social proof and showing your product/service.
Think of at least:
- You/your team
- Smiling customers
- You/your team interacting with customers
- For each product and service, aim for a "show, don't tell" approach (you will also tell them with text)
Notice also how Nisandeh puts his profile picture on every page we interact with him. For most people this is too much, but it makes sure we know who the authority/trainer is 🙂
A lot of good photographers will charge 100 euro's for an hour of shooting and then give you a whole set of edited pictures afterwards. Just make sure you get them in a high resolution, without watermark and with the rights to use them in whatever way you need.
Content
Most websites need a structure like below. If you are doing more with your website, think of expanding with a knowledge base, webshop, e-learning system, several languages.
- Home
- About us (visited often)
- Overview of products/ services
- One page per product or service
- Contact us
- Blog (Nisandeh has covered this in extensive detail)
- Terms & conditions (Algemene voorwaarden)
- Privacy policy (you should get a "jurist" to make them. But there is a generator available at veiliginternetten.nl)
Every page should have a call to action. Think about your most important call to action and make sure it is in the menu (if you want people to call you, put your phone number there. If you want people to buy your 10 euro product, have it on every page).
Payment system
There is a dutch company that does online payments. They are called mollie. If you are selling in the Netherlands, you need to offer iDeal. Selling abroad, then at least credit card. More ways of paying means the chance someone can buy is higher. The costs differ (iDeal is just a few cent, credit card is a percentage). You can also send invoices and only allow people in who have paid already.
Video
My favorite anecdotal evidence: My mum says... that she often offers her clients the choice of three Ritual Guides. And her clients pick 9 out of 10 times the one woman who has a video on her website.
Again, this is not a must. But consider making a video for each page and offering the content in text as well. People can get a feel for who you are and if they want to work with you.
Cookies
Those annoying cookie notices, you probably need to have them. Because when you add a youtube video to your site, use any kind of analytics software or give users the option to log in, you are going to use cookies.
In my opinion you can go with a simple notice "we use cookies, please be advised when using this site". But if you want to do it according to the letter of the law, you need consent before placing cookies. The bigger you get, the more likely you will be fined for it (that won't be fun). Having nothing is not an option, because everyone knows it is a rule.
Search Engine Optimisation
This is an art and it takes time. You should focus on making great content for your clients and potential clients. If you have content that people want to digest, it will improve your rankings in the search engines. On the short term, if you have a certain amount of hours or money to spend on marketing, it will almost certainly pay off less when you spend it on SEO than on other opportunities.
I am a bit nerdy, so I think this work is really cool. It starts by defining your target audience and following them in their user journeys around the web. And then making sure you have an answer available to every question they can come up with and are most likely to ask.
If you have a webshop, the next step is to make sure your products show up in the products google shows.
Some quick wins:
- Make a profile at Google My Business. Get people to write you 5 star reviews on there.
- Get links to your website
Costs
Something like I described is going to cost anything between 500 and 2000 euro's. Adding in more functionality like a webshop and e-learning can easily double the costs. Get several quotes, then choose the one with best fit (that might be response time to your e-mails, how the communication "felt" or simply price).
And then a monthly fee for the hosting (maximum 10). Web developers will want to sell you a monthly recurring support contract as well. You probably want that, because a month from now there will be questions and you should not have to pay a premium then.
.....
Alright, that was a way longer answer than I anticipated. I guess I will be transforming it into a blogpost for my own site now 🙂 Good luck with the delegation!
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WOW Max! This was a very valuable information also for me! May I ask your advice, for the Baby Hotel, I would like to start with a Blog and from there make a website and from there a web shop. Can you advise me what is in your opinion, the best place to start a blog?
Many thanks for your advice valuable WOMB member! 🙏
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Hello Maru,
I suggest you google "wordpess hosting" and choose an option for around 50€ a year that includes a domain name.
Install the theme Hestia and remove all the pages that are not the blog. Then start writing there.
Blogging on your own domain name will allow you to start building reputation in the search engines on day one.
Reach out through max@improveyourtomorrow.nl if you want more support 🙂
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You got e-mail! 😃
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To add to Max his info about your logo. You can change your logo in the future. So, if it ain't perfect yet, make it perfect in the future. All big companies do this. I changed mine 3 times by now. WWF 5 times, Apple at least 7, Coca Cola 12 times or so and by now the United States has had 19 different flags to represent them. From Windows, we even expect a new logo for every new operating system!
Suggest keeping the same basics so it stays familiar to your clients. But don't force yourself to commit to a logo you once made. One time in training, Nisandeh told he didn't really like his logo (the circles to be precise)... Not sure why he didn't decide on changing it a bit more. Maybe it just grew on him or he doesn't care that much. All is fine. But he kept it through 2 business' at least.
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Thank you Logan! It is reassuring and liberating to read your comment. Indeed after this Q&A session I am not concerned about logo creation anymore 🥳
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THANK YOU so much Max for sharing this immens amount of impliciet knowledge on building websites. This is all very powerful information. Thank you so much for sharing.
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The most important Maria, is to make sure you delegate it to someone who actually knows what they're doing.
For ANY delegation task - NEVER interview the candidate.
ALWAYS, ALWAYS, ALWAYS - audition them.
Meaning - let them prove you that they know what they're doing.
Give them a small part of your project, and tell them that if they overdeliver - you'll hire them.
In your case - let them create one landing page.
Make sure it does what it supposed to do brilliantly - before committing to the whole website design.
Depends with whom I working - I might pay them for the mini-project or I might pay them for it only if they over-delivered and I take them for the whole project.
The great thing about "auditioning" a provider instead of just "interviewing" them - is that often you'll find that a young, inexperienced, eager AND cheap professional will outperform a mature, experienced, lazy and expensive one.
The only "downside" of this strategy - is that you need to know how to "measure" if the outcome is great or lousy.
In your case - your website should only do 3 things, but it need to do them really well:
1. Convert visitors to subscribers (opt-in);
2. Convert subscribers to first time buyers (front-end);
3. Build your expert position
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Brilliant idea to have providers auditing instead of interviewing them. That sounds like a game changer but I'll definately try it.
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How do you calculate what budget you need to set aside for finding someone to delegate to?
At what point do you look at the profit to see that it is wort while?
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What a great question, Petra, I am also looking forward to the answer!
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Great question, Petra...
Here is my suggestion:
Divide everything you do into €10-, €100-, and €1,000-per-hour tasks.
As soon as possible, hire out the €10-per-hour tasks to others (e.g. cleaning your house, driving your kids to school, edit your videos, design your social media posts...)
Eventually you’ll be delegating €100-per-hour tasks, too.
Keep the €1,000-per-hour tasks for yourself, until you became really good at delegating the €100-per-hour tasks.
Does that answer your question?
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Yes, I understand that you start with the easiest work to delegate with the lowest budget.
AT what point do you make the calculation wether is it working and worthwhile?
I have had a few VA's that did not work out. Could be about me too, I am sure. But I spend quite a bit of time and money in explaining what needed to be done. And because the work was very varied, I needed to explain a lot. In the end I let them go because it did not work out and it did not save me the time I thought it would.
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Great question Petra!
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Hi Nisandeh,
What does it mean to delegate strategically? Can you please provide your definition/ points to consider?
How can I know if my delegation is strategic (enough)?
For example yesterday I chose to delegate the creation of the logo of my new company. But perhaps at this starting phase it would be more strategic to delegate the cleaning of my home, so I have more time to work on my business?
I sense that in order to delegate strategically, first I need to know the steps/ priorities of the business development process.
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Great question, Maru...
Strategic delegation is focused on the long-tern, bigger goals of your business, while tactic delegation is focused on the smaller, daily implementations.
Here are a few examples for strategic delegating:
Here are a few examples for tactic delegating:
Is this make it clearer?
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Hi Nisandeh,
Absolutely! Your reply made it clearer. Now I see that the delegation task I chose (designing a logo) was tactic (one time action). I will choose something else
To work on today and the rest of the week. Thank you again!
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Not so fast, Maru... 😅
Everything you do ALWAYS depends (or should depend) on your PURPOSE.
If your purpose is to grow your business steadily and efficiently - then yes - strategic delegation is a better approach.
BUT... if you're not used to delegation, and you want to learn how to do it, without taking too big of a risk (money, time, effort) - then taking a small, cheap, one-time action and practice delegating it - is a very good idea.
You can go to Fiverr.com and for $10 get yourself some practice in delegating (I would probably budget $50 and try 5 different ones, to get your delegation skills better quicker).
But in any case, just for you and anyone else - if I would have a list of 100 things to do when starting a business...
Designing a logo won't be on that list.
It's one of those things that everyone thinks is important but it will not make any bit of a difference for your business.
You can reward yourself after making the first XX sales with a logo... I wouldn't bother any time earlier...
But that just (crazy) me...
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No logo, no site, no business cards. It's counterproductive when pivoting. And it costs time and money, initialky and during each pivot, that can better be spend on what does make a difference. I've not hired more often because of bad sites than because there was no site.
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WOW Nisandeh, your view shaked me. Can you perhaps explain why a logo is not important in your view? And what things would be let’s say in your top 10 lists of starting a business? 🤗
It is extremely valuable for me to understand your thought process and start breaking some paradigms 💪
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The only things you need to do at the beginning of a business are:
1. Identify your target audience
2. Find out what they want
3. Create an offer to deliver what they want
4. Sell the offer
5. Create the product/service
6. Deliver the product/service
7. Get them to refer you
Any action you can think of needs to fit TIGHTLY within one of these…
If it’s not (and I can’t see how a logo fit in any of these) then you shouldn’t do it.
You don’t need a website, a corporate identity, a logo or an office to do any of these.
A phone and a laptop/iPad are more than enough.
Actually, you don’t need even to register a company to do the first 3 steps.
Step #4 is the crucial one.
You must sell to have a proof of concept.
I hope it makes sense…
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For me having my logo created served as a light house for my when I started by business. I truely believed it was very important to manifest yourself by means of a logo. But interesting enough my customer said when seeing my presentation on this brand new slidedeck with my "beautiful " logo said: "ooh there is someone who earned too much money".
Reflecting on his reaction I understood that having my logo created was more like a dummy for babies: it gave me comfort for a while but did not bring about any more customers.
376 comments
What a very clever question Maru and great checklist from Nisandeh.
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I vould use some clarification on the how question. Is it about where to find them, how to manage the delegation team, is it about how to get right people, how to get myself to commit to delegation, a specific plan with dates and names, ...?
And what is the difference with Friday planday? 🙂
366 comments
Ok, this is probably just me overthinking things...
I do follow the MGSPI steps, one a day. The instructions follow a different sequence?
How I would do it with an exemple: delegate for expertise (why), look for dev expert to do X (what), via codeable for it houses wp coding experts and nothing else (strategic how), make a clear list of requirements + scope and ask for quotes (who via practical how), hire (implementation).
In the instructions, it says to follow MGSPI, so same sequence as in the exemple.
Then it says to do 4 steps (mindset, goal, strategy, plan), not 5.
In the day specific question the sequence is MGPSI. Who before how. No implementation, but an integration day (bring it all together).
I'm a high fact finder, i get confused by these differences in instructions. Does the sequence matter?
718 comments
There is no one-to-one connection between te MG-SPI to the daily steps, Sin...
(Although I must admit, that it made me think if it's possible/desirable)
MG-SPI is (my) a general process to achieve any success in any area of life.
And yes, it needs to be followed up in that order.
The days assignments this week are also organized by order - but this is a different process.
It starts with the WHY (everything should starts with a purpose, in my opinion).
It moves on the the WHAT.
And only then goes to the HOW...
The WHO and WHEN are parts of the HOW...
(The WHO is specific in delegation, but won't necessarily be relevant in most other assignments - as it usually will be you).
I hope that helps.
718 comments
All of the above, Sin...
Plus: how to set your delegation goals (for you and for them), how to handle expectations, how to train them, how to brief them, how (and when) do you want them to report, how (and when) are you going to give them feedback, etc...
In a short answer: HOW will you "guarantee" the success of the delegation process from A to Z.
I hope that helps.
366 comments
Tlnx.
366 comments
Very helpful list.